Microsoft Copilot in Schools: Key Concerns for 2024

As Microsoft rolls out Copilot across education, schools face important decisions about implementation, safety, and effectiveness. Here's what independent school leaders need to know about the challenges and considerations of deploying Copilot in their institutions.

Microsoft Copilot in Schools: Key Concerns for 2024

As Director of IT at an independent school, I've watched the rapid deployment of Microsoft Copilot with both interest and concern. While AI promises to revolutionise education, recent developments suggest we need to approach its implementation with careful consideration. Just last week, Microsoft's own staff expressed concerns about Copilot's latest updates, highlighting issues that could significantly impact its use in educational settings.

Financial Implications and Licensing Concerns

The introduction of Copilot presents significant financial considerations for independent schools. At £30 per user per month for Microsoft 365 Copilot, a medium-sized school of 1,000 users could face additional annual costs of £360,000 - a substantial increase to any IT budget. This pricing structure raises important questions about value for money and ROI in an educational context.

  • Current licensing requires minimum purchases of 300 seats
  • No educational pricing has been announced yet
  • Schools must commit to annual contracts

Data Protection and Safeguarding Implications

Recent updates to Copilot have raised serious data protection concerns. While Microsoft claims robust data handling practices, schools must carefully consider how student and staff data interacts with AI systems. The ICO has yet to provide comprehensive guidance on AI use in education, leaving schools to navigate these waters carefully.

  1. Review your Data Protection Impact Assessment (DPIA) to include AI systems
  2. Update privacy notices to reflect AI usage
  3. Implement clear policies on AI tool usage

Technical Performance and Reliability

My experience testing Copilot in our school environment has revealed several technical challenges. Recent changes to the interface and functionality have made it less intuitive for both staff and students. Network bandwidth requirements and system integration issues need careful consideration before deployment.

Looking Ahead: Strategic Considerations

Despite current challenges, Microsoft's roadmap for Copilot in 2024 suggests improvements are coming. Schools should consider developing a staged approach to implementation, perhaps starting with pilot programmes in specific departments or year groups.

  • Form an AI steering committee including academic and IT staff
  • Develop clear policies for AI tool usage in academic work
  • Plan for staff training and support
  • Monitor developments in educational AI pricing and licensing

Independent schools must balance innovation with responsibility. While Copilot offers exciting possibilities, the current combination of high costs, technical challenges, and data protection concerns suggests a measured approach is wise. Consider waiting for more stable versions and clearer educational pricing before full-paid deployment, while using this time to develop robust policies and procedures for AI use in your school.